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Take Your Company to the Next Level: Invest in the Right People

Take Your Company to the Next Level: Invest in the Right People

As a leadership and emotional intelligence training company that focuses on recruitment, evaluation, and developing employees, we understand that hiring and retaining is easier said than done. The maxim “many hands make light work”  seems like a no-brainer when running an organization. Although teamwork is essential, you can’t just hire any “hands” to work in your organization. You have to think about their long-term devotion to the company, their fit in the company culture, and whether they genuinely make your life as a manager easier.

Who Are the “Right” People?

The right people for your company

No company can consistently grow revenues faster than its ability to get enough of the right people to implement that growth and still become a great company.”Jim Collins in How the Mighty Fall

 

It takes time and effort to find the “right people” to accompany you on your company’s journey.

It can be stressful to pass up otherwise qualified individuals who you know in your heart do not meet your specific needs. This stress, however, will be offset by avoiding the frustration of replacing the wrong person after months (or even worse, years) of trying to make it work. And once you do find the talented ones who are committed to your team, you’ll feel reassured that you found the “right” people to take your company to the next level. 

The “right” people are the employees who naturally crave training, mentorship, and coaching— and are the ones you should invest in. The biggest mistake for managers today is embracing complacency. When organizations fail to provide professional development opportunities for their workers, they suffer early departures and high turnover rates. Companies will not only lose critical skills and information but will also have to bear the high expense of replacing personnel. 

Take the Initiative to Invest

It is crucial to describe potential development opportunities to your employees and show serious interest in their intellectual development and future. Your employees will feel acknowledged, respected, and more loyal to the organization—all of which is an upward trajectory to retaining the “right” people. Moreover, implementing training programs to help your employees build and enhance their skills helps guarantee that you are fostering a competitive workforce in the future.

Let’s Talk About Emotional Intelligence

Buying stocks seems pretty straightforward, but it’s honestly not an easy feat. It’s incredibly nerve-wracking because returns aren’t guaranteed.

Investing in stocks is the same as investing in your people.

Companies struggle to select an optimal employee development program to implement in their workplace. But there is one essential component that all skills rely on: emotional intelligence

Step Back from Micromanaging

 Emotional intelligence (EQ) is the ability to detect, interpret, and regulate your own emotions to reduce stress and anxiety, communicate with impact, connect with others, overcome life’s obstacles, and resolve conflict. It is divided into five composite scales: self-perception, self-expression, interpersonal relations, decision making, and stress management. 

Here are some examples of worthwhile investments in your staff that you can undertake today:

  1. Hard and Soft Skills Building Programs
  2. Emotional Intelligence Training
  3. Leadership Development Programs
  4. Mentorship and Coaching

Emotional intelligence is the utmost investment your firm can make in its employees today. It’s something that we all have, regardless of our position in the organization– but despite how many years we spend in college, most of us have never learned how to develop it in school. But the path to excelling begins with understanding and leveraging our emotional intelligence in all facets of life.

It Goes Both Ways

The employer-employee relationship is a two-way effort. For your employees to make your life easier, managers’ deliberate effort to be the employer of choice. After all, employees don’t leave companies—they leave managers. Bad managers foster toxic work environments, leaving their most valuable employees exhausted and anxious, which not only creates burnout but plummets their organization’s productivity. Bad managers pervade all parts of their employees’ lives; once workplace woes emerge in their homes, it causes a cascade of stress, discontent, and misery that impacts their personal lives. To ensure it doesn’t come to this and to take your leadership skills to the next level, check our latest blogs on leadership.

The Clock is Ticking

Whether it’s remote or live, EQ training is a highly versatile means of increasing employee experience in the workplace, from building and advancing skillsets to stimulating team bonding. But it’s important to note that the sooner you begin investing in your people, the more fruitful your investments will be in the long run on your company’s productivity, performance, and profitability. And we’re here to help.

Take the first step in improving employee experience and development by booking a call with us here by investing in your people.

To learn more about emotional intelligence and how it impacts your organization, sign up for our biweekly newsletter here, where you will receive our latest updates, an inventory of resources, and much more!

If you need help breaking down silos in your organization to foster productivity and achieve more, book a call with us here; we’d love to listen and provide support in any way we can. 

Don’t forget to follow us on Twitter, Facebook, or Linkedin to keep up with our latest blogs! 

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Upskilling Emotional Intelligence in Your Company

Upskilling Emotional Intelligence in Your Company

The concept of “upskilling” employees, which refers to allocating time and resources to develop existing employees’ new skills, has become increasingly popular. Companies have embraced this practice, with firms such as PwC and Amazon publicly announcing commitments in spending billions of dollars in upskilling programs.

As HR professionals struggle to find candidates with the right soft skills for their organization, it’s clear that the future of the workforce is centered around the pivotal ingredient: emotional intelligence. In fact, the World Economic Forum reports that skills including emotional intelligence, creativity, and ideation will be in demand for the years to come.

What is Emotional Intelligence?

Defined as the ability to detect, analyze, and regulate one’s own emotions, emotional intelligence is the backbone to reducing stress and anxiety, communicating effectively, engaging with others, overcoming adversity, and handling conflict. Given the fact that many teams operate virtually, emotional intelligence is no longer optional to have. Instead, it is a necessary skill to instill in your organization in order to stay emotionally connected with your remote team, and we have uncovered how to begin upskilling emotional intelligence in your teams.
2022 Skills Outlook emotional intelligence

Upskilling Emotional Intelligence in Your Company

Zero in on Your Strengths and Weaknesses

Successful managers show self-awareness 一 the ability to perceive and articulate their emotions. They have a thorough understanding of themselves and are aware of both their abilities and limitations. 

One of the most effective ways to upskill your soft skills and emotional intelligence is by keeping an inventory of your emotional strengths and weaknesses.

If you are unsure about your emotional strengths and weaknesses, take our free 15-question quiz to assess your level of emotional intelligence.

Zero in on Your Strengths and Weaknesses

By leveraging your strengths and recognizing your limitations, you can develop your self-awareness and take advantage of development opportunities. To learn more about discovering yourself, read our recent blog on enhancing your emotional self-awareness. 

Develop Your Assertiveness

Assertiveness is the practice of openly sharing your ideas and thoughts in a polite and non-offensive approach. Since leaders must express themselves despite what others believe or say, assertiveness is crucial in leadership. Managers with a high level of assertiveness can stand up for their ideas and deliver bold perspectives without fear of judgment. But most importantly, learning how to be assertive comes with being capable of standing alone if your ideas are unfavorable. 

It’s important to recognize that assertive leaders do not force their views on others and get everyone to agree with them. Instead, assertiveness is about finding the right balance between passive and aggressive communication, articulating your viewpoints, and establishing your position. 

Pinpoint Your Triggers

Many of us have faced situations that triggered emotional reactions. For some, it can be when our colleagues say “I don’t understand” which triggers us to become defensive. For others, it can be stressful situations that set off our emotions. Whatever the circumstances are, one of the most pivotal steps to upskilling emotional intelligence in the workplace is by identifying triggers.

Pinpoint your triggers

Once you’ve determined what your triggers are, it’s essential to investigate the “Why” driving your reactions. What is it about these topics or situations that cause you to react strongly? The goal of pinpointing your triggers is to help you respond rather than react to similar situations in the future. By understanding our triggers, not only will we stay level-headed, but we can also avoid making hasty actions that we might later regret.

Invest in Virtual Emotional Intelligence Training

The need for internal employee training has never been greater. We’ve all witnessed how the workplace has transformed over the years, and the difficulties brought by COVID-19 have just added to that transformation. Upskilling enables employees and managers to stay ahead of emerging trends and develop their agility to remain competitive in the current market.

With 70% of employees forgetting what they learned in training after just 24 hours, it’s clear that employees need an interactive and unique training program. Every company and employee is different, so what works for some employees won’t work for others. 

 So how do you ensure your employee development program isn’t a waste of time? By focusing on customizable and personalized emotional intelligence training solutions. And as many businesses transition to a mainly remote or digital working environment, nothing is more useful in our digital age than a seamless online employee training program.

Invest in Virtual Emotional Intelligence Training

The Time to Reskill Is Now

One of the best decisions you can make for your company is cultivating employee development through emotional intelligence training. Not only is investing in your people a critical step in developing an engaged workforce, but it’s a small price to reduce employee turnover, protect your bottom line, and promote your company’s continuous learning culture and values.

An organization that focuses on upskilling its team’s emotional intelligence can find itself in the driver’s seat on the path to success. So, what’s stopping you? Take the first step in improving employee experience and development through upskilling emotional intelligence by booking a call with us here.

To learn more about emotional intelligence and how it impacts your organization, sign up for our newsletter here, where you will receive our latest updates, an inventory of resources, and much more!

Don’t forget to follow us on Twitter, Facebook, Instagram, or Linkedin to keep up with our latest blogs! 

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How to Conduct Employee Engagement Conversations

How to Conduct Employee Engagement Conversations

What’s the Difference Between Employee Engagement and Employee Satisfaction?

When you hear the phrases “employee satisfaction” and “employee engagement,” you might think they’re the same thing. However, they’re actually quite different! 

Managers need to make every effort to ensure that their employees are both engaged and satisfied in their jobs. If they want to develop a high-performing workforce, it is critical to recognize the distinctions between the two phrases.

    Employee Engagement vs. Employee Satisfaction

    Employee engagement emerges when an employee is dedicated to ensuring their organizations accomplish all of their targets. An engaged employee is driven to turn up to work each day and continuously seeks ways to enhance the organization.

    Employee satisfaction describes a person who enjoys their work but is not invested in it. Picture an employee coming to work day in, day out, not contributing more than they’re asked, and counting down the minutes until they can leave work.

    Engaged employees are satisfied with their jobs, but satisfied employees are not particularly engaged with theirs. In research conducted by Gallup, employees who scored in the top half on employee engagement almost doubled their odds of success compared with those in the bottom half.

    How To Conduct Employee Engagement Conversations

    How to Conduct Employee Engagement Conversations

    Employees who work for companies that execute an employee engagement strategy are more likely to have trust in their leaders and feel as though their organization values and respects them. As a result, all aspects of the company benefit from greater employee engagement:  

    1. Higher levels of productivity
    2. Improved customer experiences
    3. Unleashed employee potential. 

    To help you conduct employee engagement conversations, we’ve included four questions to ask your employees to understand their level of engagement and determine the most effective way to engage your staff. 

    Can your workers clearly correlate their efforts and the company’s goals?

    As a leader, you must instill passion in your employees to stay one step ahead of the competition. That starts with distinctly highlighting the correlation between their contributions and the organization’s goals. Engaged workers who recognize the impact of their contributions will feel like an integral component to the organization’s success, which enables them to take pride in their job and the company’s brand. 

    Is the company’s leadership capable of motivating employees?

    There are two areas of emphasis when building employee engagement: the level of engagement a worker has with the company, and also with their manager. As a leader, ensuring that your employees do not just enjoy their work, but are also engaged and driven to perform, can help you overcome your company’s biggest roadblocks to success.

    Employees who are more engaged with their management are given both guidance and flexibility in their tasks. When leaders are involved in their employee’s journey, their team will be motivated to show up to work on a daily basis believing in what they’re doing. Engaged employees believe they have the support of the firm they are working for and will feel emotionally invested in their job, which propels them to contribute to the company’s success.

    Motivating employees

    Is it easy for your staff to understand the mission and goals of your company?

    Is it easy for your staff to understand the mission and goals of your company?

    To be engaged, an employee must be dedicated to the company’s values. They are continuously driven to strive for a common objective that is consistent with the company’s vision. If employees have a north star that they constantly refer to, they will have a clear understanding of their priorities and feel more attached to their tasks. Plus, those who work with a sense of purpose put out their full effort, helping your business achieve its goals.

    How Well-Equipped are Your Managers to Lead a Successful Team?

    Maintaining high levels of engagement starts with the leader, and trickles down to the rest of the organization. Specifically, it requires the use of emotional intelligence to make employees feel like a vital part of the team. Without tuning into how emotionally attached employees are in their work, managers won’t know how dedicated their workers are to the company’s success.  Ultimately, leading with emotional intelligence and connecting at the heart of employees can foster a stronger corporate culture, high-performing and cohesive teams with increased efficiency, and an esteemed reputation that only few can beat.

    The Next Step

    It’s one thing to ask employees the questions above, but it’s another to put their feedback into action. The next step is to actively work on improving employee engagement within the company by using their responses and discovering the areas that need improvement or modification. This starts with listening intently to employees’ questions and concerns, immersing them in discussions, and mentoring and coaching them to put forth their best abilities. An organization that can reflect its employees’ sentiments and needs can develop an attuned workplace bursting with innovation and productivity. 

    As long as managers are part of the solution, they can avoid being the cause of the problems. What’s stopping you? Take the first step in driving performance and retention through employee engagement conversations by booking a call with us here.

    To learn more about emotional intelligence and how it impacts your organization, sign up for our newsletter here, where you will receive our latest updates, an inventory of resources, and much more! 

    Don’t forget to follow us on Twitter, Facebook, Instagram, or Linkedin to keep up with our latest blogs! 

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    Improve Employee Mental Health with Emotional Intelligence

    Improve Employee Mental Health with Emotional Intelligence

    The Decade Long Rise

    When we struggle with our mental health, it feels like we’re on a sinking boat. It becomes increasingly difficult to stay productive at work, we lose motivation and we aren’t performing optimally. Therefore, not only are your people suffering, but so is your bottom line. Here’s some evidence to pay attention to:

      Gallup has reported that the world has been on a downward spiral for the past decade

      Why Emotions Matter

      For most of us, we have been trained to leave our emotions at the door. As a result, we’ve become detached from our emotions, particularly powerful ones such as sorrow, anger, and anxiety. But while we can suppress or deny our emotions, we can’t get rid of them. Whether we recognize them or not, they’re still there.

      Consequently, until you are connected to all of your emotions, you cannot cope with stress, fully understand your actions, or regulate how you think and behave. Emotional intelligence (EQ) is the ability to recognize, comprehend, and manage your own emotions in order to reduce stress and anxiety, communicate with impact, connect with others, overcome life’s obstacles, and resolve conflict. It is classified into five composite scales: stress management, self-perception, self-expression, interpersonal, and decision making. 

      Why Emotions Matter

      How can your company do its part in improving your employees’ mental health and well-being by developing the five EQ composite scales in your team?

      EI Composite Scale

      Stress Management

      The most crucial composite in improving your employees’ well-being is stress management. We all know that stress cannot be eliminated completely, so the aim should be to boost our employees’ ability to cope with stress without a decrease in performance. By improving your employees’ ability to manage stress when things are changing or are not going well, they’ll be able to face larger challenges with more self-assurance and emotional resilience. They will have a positive attitude and adapt more easily to unfamiliar and unpredictable situations.

      Stress Management

      Self-Perception

      Self-perception

      Self-perception is one of the core components of emotional intelligence and is all about how one sees themselves. When employees recognize their own emotions and how it impacts their thoughts and behaviors, they’ll be able to self-regulate better and work more effectively. Once your employees enhance their self-perception competencies, they’ll have a greater understanding of their strengths and weaknesses. They will gain self-confidence and belief in their abilities, which will allow them to believe they can and will achieve the work at handultimately adopting a mindset of resilience and mental toughness to be more productive, optimistic, and adaptable. 

      Self-Expression

      When employees have too much on their plates, whether it be at work or in their personal life, their mental health takes a toll. However, most employees are reluctant to ask for help from their employers. Consequently, they’ll be overworked, more likely to become burned out or distracted, and less likely to perform to the best of their ability. In fact, distraction at work is an issue for 69% of full-time employees, according to a survey by Udemy. By empowering your employees to develop the competencies within self-expression, they’ll be able to narrate their internal thoughts to others effectively and constructively communicate their needs and desires.  They will also learn to balance knowing when to ask for help and when they have the emotional stamina to manage independently.

      Self Expression

      Interpersonal

      interpersonal

      In a meta-analysis conducted by the journal Personality and Social Psychology Review, they reported that people who felt more camaraderie with their coworkers, and more engaged to their company, had better mental health and were less prone to burnout. It’s crucial to encourage your employees to develop and maintain strong interpersonal relationships. Not only is it beneficial to their mental health and productivity, but it benefits your company’s productivity and success as well. When you instill strong interpersonal skills within your employees, they’ll be able to identify and interpret the emotions of others and respond accordingly. Ultimately, your employees will be able to effectively communicate, inspire and motivate others, collaborate on projects, and resolve conflicts. 

      Decision Making

      Although we make choices and problem solve on a daily basis, it can become more difficult to make sound decisions when we are faced with mental health struggles. The last EQ composite scale, decision-making, is focused on our ability to make informed decisions even when emotions are overpowering. It’s essential to develop your employees’ decision-making skills in order to help them regulate their emotions, use the data provided by their emotions to avoid impulsive decisions, take initiative and show dedication, and make rational decisions in times of chaos.

      Decision Making

      Emotional Intelligence Can Save Your Team From Sinking

      As much as we like to leave our emotions at the door before we walk into work every day, the truth iswe’re human. When we’re struggling or suffering in our lives, it’s difficult to stay engaged and perform optimally in our professional lives, no matter how hard we try. Considering that 80% of employees are not engaged or actively disengaged at work, it’s imperative that companies take a step back, and construct a game plan to manage the mental health and well-being of their employees. Your employees are on a sinking boat, and you’re the lifeline that they need to ride the wave again and gain stability rather than emotional turmoil. 

      develop emotional intelligence skills to improve well-being and employee experience

       

      Yet, no matter what your circumstances or obstacles are, it’s not too late to learn, develop, and enhance the vital emotional intelligence skills to improve well-being and employee experience.

      To learn more about emotional intelligence and how it impacts your organization, sign up for our biweekly newsletter here, where you will receive our latest updates, an inventory of resources, and much more!

      If you need help improving or managing employee well-being and mental health in your organization, book a call with us here; we’d love to listen and provide support in any way we can. 

      Don’t forget to follow us on Twitter, Facebook, Instagram, or Linkedin to keep up with our latest blogs! 

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      4 Steps to Creating a Culture of Engagement

      4 Steps to Creating a Culture of Engagement

      There are two types of companies in the world: those that prioritize a culture of employee engagement, and those that don’t. The main difference between the two? The latter misses out on lowering their risk of turnover, gaining a measurable increase in productivity and profit, and boosting their overall chance of success.

      Imagine two employees who work at different companies: The first employee comes to work each day with determination and constantly bounces off new ideas with other employees. The second employee does the bare minimum to get by, gets their paycheck, and constantly keeps their eye on their watch to see when they’re off work. Which worker is immersed in a culture of engagement at their company? 

      For managers looking to elevate their company, the answer should be clear. Engaged employees, who are emotionally and behaviorally attached to their job and company, go above and beyond to contribute to the success of their organization. Read more to learn how to create a culture of engagement.

      How to Create a Culture of Engagement

      How to create a culture of engagement

      1. Master Your Onboarding Process

      In a survey conducted by Society for Human Resource Management, one-third of new hires left their jobs after only six months. In other words, you’ve got fewer than six months to engage your employees before they walk out the door. However, with an interactive and thorough onboarding program, you can demonstrate to your employees that you appreciate them, which allows them to recognize the value in their job at the beginning of their journey with your company. We understand that remote work is here to stay, which comes with the challenge of effectively communicating and connecting with others through an effective virtual onboarding process.

      2. Step Back from Micromanaging

      It’s crucial to realize that micromanaging can do more harm than good to your organization. In a survey conducted by staffing agency Accountemps, 68% of employees working for a micromanager claimed a decrease in morale, and 55% reported that their morale was negatively impacted. Low morale and poor productivitytwo indicators of actively disengaged workers. 

      As best-selling author Daniel H. Pink says, “Control leads to compliance; autonomy leads to engagement.”

      Allow your employees to take the reins over their work. When employees have the freedom to come up with their own ideas and solve problems, they’ll develop a sense of autonomy and engage more with their job. Whether it’s taking on a new project or contributing to strategy development, encourage your employees to come up with their own decisions, while underlining that they can reach out to their managers if they have questions. Offering freedom and a greater sense of control in your employees’ tasks show that you trust their skills and abilities.

      Step Back from Micromanaging

      3. Invest In Your Employees

      Each year, it costs the U.S. economy $1 trillion dollars due to voluntary turnover. When an employee leaves your company, not only do you lose their accumulated knowledge and expertise, but it wastes your time, resources, and money. To show your employees that you are committed to helping them with their intellectual and professional development, invest in their future.

      The tough reality is, if you don’t invest in your employees, especially young talent, you’re also not advancing your company’s sustainability and scalability. Whether it’s fostering employee development through leadership development or coaching programs, investing in your people is a vital component of developing an engaged workforce as well as a cost-effective strategy to reduce employee turnover, protect your bottom line, and your company culture.

      4. Employees: Human First

      Employees don’t leave companies; they leave managers. If you plan on preventing turnover in the long run, your company must commit to an ongoing process of using emotional intelligence to intrinsically engage them. 

      It’s difficult for an employee to become engaged at work when they feel like the difficult tasks they’re doing are unappreciated or worse yet, unrecognized. According to a Gallup study, employees who don’t feel recognized are twice as likely to quit. When your employees know they are making a difference, work becomes more purposeful and motivating. In order to determine the best route of engaging your employees, ask them the following questions: 

      • What do you need to feel connected to the team and the manager?

      Some employees feel most connected to their colleagues when silos are broken down and information is easily accessible, when they have scheduled check-ins with their manager, or when they’re assigned a mentor in the workplace

      • What do you need to feel appreciated for your efforts? 

      Appreciation in the workplace varies employee-to-employee. Some employees feel most appreciated when they receive undivided attention from their superiors or coworkers, but others may prefer words of affirmation instead. Check out our recommended book, The 5 Languages of Appreciation in the Workplace, to learn more. 

      • What do you need to feel fulfilled in your role? 

      Many employees, particularly younger workers, may feel most fulfilled when they’re given challenging tasks. Other examples of feeling fulfilled include receiving employee development opportunities, or setting and achieving goals.  

      4 Steps to creating a culture of engagement

       

      A leader that is emotionally intelligent understands how their words and actions affect the connections with their employees. Regardless of how you choose to acknowledge your employees, asking the three questions above is the first step in fostering a culture of engagement by learning how their employees best feel connected, appreciated, and fulfilled in their jobs.

      If you need help creating a culture of engagement, book a call with us here.

      To learn more about emotional intelligence and how it impacts your organization, sign up for our biweekly newsletter here, where you will receive our latest updates, an inventory of resources, and much more!

      If you need help breaking down silos in your organization to foster productivity and achieve more, book a call with us here; we’d love to listen and provide support in any way we can. 

      Don’t forget to follow us on Twitter, Facebook, or Linkedin to keep up with our latest blogs! 

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