Effective Communication and Empathetic Listening
Boost connection, trust, and understanding in your workplace. Discover tools to improve communication styles, listen empathetically, and create meaningful dialogue.
Workshop Description
Communication goes beyond words—it’s about connection, empathy, and understanding. In this workshop, participants will develop core skills to foster authentic dialogue, build trust, and navigate challenging conversations with ease.
Attendees will learn techniques to identify communication styles, adapt to different personalities, and practice empathetic listening. By enhancing these skills, leaders will create deeper connections, reduce conflict, and foster a collaborative environment.
SAMPLE AGENDA
INTRODUCTION
- Thinking Differently About Communication
- What gets in the way of effective communication?
COMMUNICATION STYLES
- Communication styles model
- Four types of communication styles
- Connecting with each style
- Flexing your style
LISTENING
- Three Levels of Listening
- What gets in the way of empathetic listening?
ACTION PLANNING
- Strategies for Action
- Action Planning
CLOSE & REFLECTION
LEARNING OBJECTIVES



COMPLEMENTARY WORKSHOPS
Giving, Receiving, & Soliciting Feedback
Mastering Difficult Conversations
Stress & Time Management Strategies

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CAN WORKSHOPS BE CUSTOMIZED?


CAN WORKSHOPS BE CUSTOMIZED?
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