604.724.0353 [email protected]

What’s the Difference Between Employee Engagement and Employee Satisfaction?

When you hear the phrases “employee satisfaction” and “employee engagement,” you might think they’re the same thing. However, they’re actually quite different! 

Managers need to make every effort to ensure that their employees are both engaged and satisfied in their jobs. If they want to develop a high-performing workforce, it is critical to recognize the distinctions between the two phrases.

    Employee Engagement vs. Employee Satisfaction

    Employee engagement emerges when an employee is dedicated to ensuring their organizations accomplish all of their targets. An engaged employee is driven to turn up to work each day and continuously seeks ways to enhance the organization.

    Employee satisfaction describes a person who enjoys their work but is not invested in it. Picture an employee coming to work day in, day out, not contributing more than they’re asked, and counting down the minutes until they can leave work.

    Engaged employees are satisfied with their jobs, but satisfied employees are not particularly engaged with theirs. In research conducted by Gallup, employees who scored in the top half on employee engagement almost doubled their odds of success compared with those in the bottom half.

    How To Conduct Employee Engagement Conversations

    How to Conduct Employee Engagement Conversations

    Employees who work for companies that execute an employee engagement strategy are more likely to have trust in their leaders and feel as though their organization values and respects them. As a result, all aspects of the company benefit from greater employee engagement:  

    1. Higher levels of productivity
    2. Improved customer experiences
    3. Unleashed employee potential. 

    To help you conduct employee engagement conversations, we’ve included four questions to ask your employees to understand their level of engagement and determine the most effective way to engage your staff. 

    Can your workers clearly correlate their efforts and the company’s goals?

    As a leader, you must instill passion in your employees to stay one step ahead of the competition. That starts with distinctly highlighting the correlation between their contributions and the organization’s goals. Engaged workers who recognize the impact of their contributions will feel like an integral component to the organization’s success, which enables them to take pride in their job and the company’s brand. 

    Is the company’s leadership capable of motivating employees?

    There are two areas of emphasis when building employee engagement: the level of engagement a worker has with the company, and also with their manager. As a leader, ensuring that your employees do not just enjoy their work, but are also engaged and driven to perform, can help you overcome your company’s biggest roadblocks to success.

    Employees who are more engaged with their management are given both guidance and flexibility in their tasks. When leaders are involved in their employee’s journey, their team will be motivated to show up to work on a daily basis believing in what they’re doing. Engaged employees believe they have the support of the firm they are working for and will feel emotionally invested in their job, which propels them to contribute to the company’s success.

    Motivating employees

    Is it easy for your staff to understand the mission and goals of your company?

    Is it easy for your staff to understand the mission and goals of your company?

    To be engaged, an employee must be dedicated to the company’s values. They are continuously driven to strive for a common objective that is consistent with the company’s vision. If employees have a north star that they constantly refer to, they will have a clear understanding of their priorities and feel more attached to their tasks. Plus, those who work with a sense of purpose put out their full effort, helping your business achieve its goals.

    How Well-Equipped are Your Managers to Lead a Successful Team?

    Maintaining high levels of engagement starts with the leader, and trickles down to the rest of the organization. Specifically, it requires the use of emotional intelligence to make employees feel like a vital part of the team. Without tuning into how emotionally attached employees are in their work, managers won’t know how dedicated their workers are to the company’s success.  Ultimately, leading with emotional intelligence and connecting at the heart of employees can foster a stronger corporate culture, high-performing and cohesive teams with increased efficiency, and an esteemed reputation that only few can beat.

    The Next Step

     It’s one thing to ask employees the questions above, but it’s another to put their feedback into action. The next step is to actively work on improving employee engagement within the company by using their responses and discovering the areas that need improvement or modification. This starts with listening intently to employees’ questions and concerns, immersing them in discussions, and mentoring and coaching them to put forth their best abilities. An organization that can reflect its employees’ sentiments and needs can develop an attuned workplace bursting with innovation and productivity. 

    As long as managers are part of the solution, they can avoid being the cause of the problems. What’s stopping you? Take the first step in driving performance and retention through employee engagement conversations by booking a call with us here.

     To learn more about emotional intelligence and how it impacts your organization, sign up for our newsletter here, where you will receive our latest updates, an inventory of resources, and much more! 

    Don’t forget to follow us on Twitter, Facebook, Instagram, or Linkedin to keep up with our latest blogs! 

    Emotional Wellbeing: Solution to Burnout and Turnover

    The workforce is experiencing a feeling of fatigue. In December, Morneau Shepell released the monthly mental health index, which shows that for the past eight months, the emotional well-being of Canadians is continuing to fall.  There was a brief chance for everyone...

    Visualizing Your Path to Success

    Setting goals is the first step towards success. They provide us with a purpose and point us in the right direction. Realizing and achieving our goals takes a lot of work and determination. Unfortunately, many of us get stuck at the goal stage, and can’t seem to...

    Improve Employee Mental Health with Emotional Intelligence

    The Decade Long RiseWhen we struggle with our mental health, it feels like we’re on a sinking boat. It becomes increasingly difficult to stay productive at work, we lose motivation and we aren’t performing optimally. Therefore, not only are your people suffering, but...

    The Art of Authentic Leadership

    All too often, leaders believe that the key to success is to present a manufactured corporate persona. They believe they need to portray that they have all the answers, they don't make mistakes, and they can never let their teams see them sweat. But let's face it -...

    Leading Change in the Workplace

    There are many examples from the world of business that show us how important change and innovation are to an organization’s very survival. Take Blackberry for example. A few years ago they were industry leaders in the cellphone market, with their qwerty keyboards...
    Share This