FREQUENTLY ASKED QUESTIONS

Have a question? Scroll down and check out our frequently asked questions below! If you don’t find what you’re looking for, fill out the contact form at the bottom of the page, and we will get back to you within two business days.
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FREQUENTLY ASKED QUESTIONS

Q: What is emotional intelligence?

Emotional intelligence is the ability to use the information provided by emotions to act appropriately in the face of daily challenges. Emotional intelligence gives you the ability to understand, express and manage your emotions. It also helps you develop and maintain good social relationships, and think clearly to solve problems under pressure. 

Q: Why is EQ important?

Building emotional intelligence is the most life-changing skill that could ever be taught! Teaching your teams to lead with emotional intelligence will produce results where milestones are met, results are surpassed, and employees are engaged. It is critical for leaders to show their staff how much they care and teach them to connect with the entire person, not just the employee.

Q: Can training be done virtually?

Absolutely! All of our training programs have virtual delivery options available. Contact us directly to find out what will work best for your specific training needs.

Phone: 604.724.0353

Email: learnmore@eiexperience.com 

Q: What does the online training include?

Our online training programs include video lessons and a Get Unstuck Toolkit. We have a detailed list below of what is in each program…

Mini Class, Get Unstuck and Empowered with Emotional Intelligence – Read Me Document (downloadable file), 6 video lessons, 6 Learning Guides (downloadable files), 1 Life Learning Guide (downloadable file), Final Exam.

Minor Program 1, Introduction to Emotional Intelligence –  Read Me Document (downloadable file), 10 video lessons, 1 Learning Guide (downloadable file), 1 Life Learning Guide (downloadable file), Get Unstuck Journal, Final Exam.

Minor Program 2, Self Perception – Read Me Document (downloadable file), 6 video lessons, 1 Learning Guide (downloadable file), 1 Life Learning Guide (downloadable file), Get Unstuck Journal, Final Exam.

Minor Program 3, Self Expression – Read Me Document (downloadable file), 6 video lessons, 1 Learning Guide (downloadable file), 1 Life Learning Guide (downloadable file), Get Unstuck Journal, Final Exam.

Minor Program 4, Interpersonal  – Read Me Document (downloadable file), 6 video lessons, 1 Learning Guide (downloadable file), 1 Life Learning Guide (downloadable file), Get Unstuck Journal, Final Exam.

Minor Program 5, Decision Making – Read Me Document (downloadable file), 6 video lessons, 1 Learning Guide (downloadable file), 1 Life Learning Guide (downloadable file), Get Unstuck Journal, Final Exam.

Minor Program 6, Stress Management – Read Me Document (downloadable file), 6 video lessons, 1 Learning Guide (downloadable file), 1 Life Learning Guide (downloadable file), Get Unstuck Journal, Final Exam.

Mastery Program, Leading with Emotional Intelligence – Read Me Document (downloadable file), 34 video lessons, 1 Learning Guide (downloadable file), 6 Life Learning Guides (downloadable files), Get Unstuck Journal, Final Exam.

Q: How do I login to my account to access my online courses?

We host our online courses through our sister company, Carolyn Stern & Associates Inc. You can sign in at courses.carolynstern.com.

Q: What does the EQ Assessment measure? Who has access to my EQ results?

The EQ-i 2.0® is a self-report assessment tool that is based on the 15 competencies of the Emotional Quotient Inventory (hence, EQ-i). Not only does the EQ-i 2.0® score your total EQ, but it also scores you on each of the 15 competencies, highlighting your strengths and potential for improvement.

This assessment consists of 133 questions and usually takes between 20-30 minutes to complete. Upon completion of the assessment, you will receive a one-hour long debrief on your results. The purpose of this assessment is to collect information on leadership effectiveness.

It is imperative that you understand that your EQ report is completely confidential and will only be seen by you and your EQ coach and used only for your personal growth and development. Therefore, when taking the EQ assessment, please be as honest and accurate as possible to gain the most insight of yourself.

Q: Are your programs customizable?

Absolutely! Each organization’s learning and development goals are unique and we are here to make your investment as successful as possible. Please reach out and we would be happy to set up a call to discuss your needs in more detail. 

Phone: 604.724.0353

Email: learnmore@eiexperience.com

Q: How do I access your resources?

Most of the resources on our website require a name and address to download. If you are having trouble accessing a particular resource you were after, please email us at learnmore@eiexperience.com, and we will get back to you as soon as possible.

Q: Who is the target audience of your keynote presentations?

Our keynote presentations are relevant for anyone who wants to learn more about emotional intelligence and leadership in the workplace. From aspiring leaders to executives, each keynote provides applicable content for all who wish to improve personal and professional effectiveness.

Q: How are costs determined?

We pride ourselves in customizing our programs based on our clients’ specific needs, so our work’s scope, depth, and costs vary. We put together completely customized programs for each client by offering a combination of  Leadership Skills AssessmentsLeadership Development WorkshopsOff-Site RetreatsEmotional Intelligence Coaching,  Online Programs, and Inspirational Keynote Presentations. For more pricing details for your specific requirements, please reach out to us! 

Phone: 604.724.0353

Email: learnmore@eiexperience.com 

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KEYNOTES

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