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Welcome to our blog page, which provides tips and tools on emotional intelligence, leadership development, team effectiveness and more. Scroll down to read more!
Dealing with Workplace Conflict Using Emotional Intelligence
A workplace brings together people with different life experiences, perspectives, and communication styles. Conflict of some kind will inevitably arise. In a social setting, people can simply choose to limit interactions. At work, however, it is a different story....
Looking Ahead at 2023: Predictions From an EI Expert
At the beginning of the New Year, there is a natural urge to try to make predictions about the year ahead. Many take a shot at the changes to come, whether in real estate, stocks, fashion trends, or the job market. Emotional Intelligence expert Carolyn Stern shares...
How To Support Introverts in the Workplace
As a society, we tend to listen to the loudest voice in the room. This is where extroverts may have more advantages in the workplace than introverts. However, the loudest person doesn’t necessarily always have the best ideas. That means it is up to leaders to make...
Three Tips To Becoming A Transformational Leader
What is a Transformational Leader? Transformational leaders anticipate changes within an organization and aim to be ahead of them by preparing team members on how to navigate through them. The result will be a culture that fosters adaptability and innovation, where...
Identifying and Overcoming Your Growth Barriers
The Importance of Identifying Barriers Barriers represent the real-life issues that get in the way of our success. The fascinating thing about barriers, however, is that though they may appear overwhelming, they serve a purpose — they help us uncover the root cause of...
The Core Concepts of Self-Coaching
What Is Coaching? The role of a coach is to help people find solutions to their workplace challenges, rather than being the problem-solving hero and doing it for them. Coaching requires active listening and asking meaningful questions that get the other person...
Workplace Success Starts With Employee Recognition
A Successful Workplace: Creating a Culture of Recognition Every leader's goal is to ensure a clear path to success and identify all the factors involved. While it may be clear that a business cannot operate without its employees, how can you ensure that employee...
Factors that Influence Team Engagement
Has your team engagement dropped over the past year? Since team engagement is directly correlated to employee engagement, we looked closer into employee engagement over the past year.
The Secret To Amplify Employee Engagement
As a leader, are you engaging the WHOLE employee? Are you considering all factors that make them human? These components include their values, relationships, physical and mental health, etc. All of these factors add to the element of employee engagement at work. We...
Take Your Company to the Next Level: Invest in the Right People
As a leadership and emotional intelligence training company that focuses on recruitment, evaluation, and developing employees, we understand that hiring and retaining is easier said than done. The maxim “many hands make light work” seems like a no-brainer when...
Upskilling Emotional Intelligence in Your Company
The concept of "upskilling" employees, which refers to allocating time and resources to develop existing employees' new skills, has become increasingly popular. Companies have embraced this practice, with firms such as PwC and Amazon publicly announcing commitments in...
How to Conduct Employee Engagement Conversations
What's the Difference Between Employee Engagement and Employee Satisfaction?When you hear the phrases "employee satisfaction" and "employee engagement," you might think they're the same thing. However, they're actually quite different! Managers need to make every...
Improve Employee Mental Health with Emotional Intelligence
The Decade Long RiseWhen we struggle with our mental health, it feels like we’re on a sinking boat. It becomes increasingly difficult to stay productive at work, we lose motivation and we aren’t performing optimally. Therefore, not only are your people suffering, but...
4 Steps to Creating a Culture of Engagement
There are two types of companies in the world: those that prioritize a culture of employee engagement, and those that don’t. The main difference between the two? The latter misses out on lowering their risk of turnover, gaining a measurable increase in productivity...
Virtual Onboarding: How to Reduce Employee Turnover Early On
HR leaders understand how stressful it can be to attract and hire new employees, especially when they’re assessing whether or not the prospect will be a long-term employee. We know how tempting it is to jump the gun and consider a hire “successful” once you offer the...
How to Attract and Retain Young Talent
You've been advertising a position at your company for months but haven't been able to find the perfect person for the job. Interviews, recruitment, advertising, and scouting take a lot of time and energy, but you continue to persevere through the fatigue until you've...
The Benefits of Hiring Young Talent
Do you remember your first job after graduating college? For many of us, this question takes us on a trip down memory lane. They were the starting point of our careers; a job that didn’t entail much experience and responsibility, and were seen as solely the launch to...
Teamwork Makes the Dream Work
You work for a company day in, day out. You have your own specific role and responsibilities, and you’re in charge of finishing your daily tasks. You also know that your colleagues are in charge of their own responsibilities, but you rarely (if ever) cross into their...
The Biggest Obstacle in your Business: Silos
The saying “the whole is greater than the sum of its parts” holds true in almost all cases. When we think about team cohesion, we know that multiple forces working together are likely to succeed. In recent years however, organizations have lost touch on this concept....
The Art of Effective Leadership
Today’s changing times have hit organizations with numerous roadblocks. To continuously overcome these obstacles is tiresome, especially when you are a leader. Whether it’s drafting up ideas on how to pivot your organization or ideating methods to motivate your team...
Redefining Resilience in the Next Normal
COVID-19 has thrown a curveball into our lives, and upended business operations and everyday life. But when you’re faced with a curveball, you try to hit it as hard as you can. Many companies and individuals instantly adapted to the “new normal” which consisted of...
How to Build a Resilient Team Post-Pandemic
The COVID-19 pandemic has amplified people’s level of stress and anxiety in many different ways. Some people are struggling with the worry surrounding the vaccine. Others are grappling with the feeling of loneliness. Many are languishing in the fear of the unknown of...
How to Build an Agile Organization
The only constant in our lives is change. This has become apparent with the onset of COVID-19 in the past year when many companies were forced to pivot their strategies to adapt to their businesses going digital and remote. In a survey of over 10,000 companies, 94...
The Balancing Act of Work-Life Balance
How many times have you sat at your desk eating lunch while still working? Have you ever felt guilty about taking your break? How many times have you worked through your break telling yourself that you will take a break later? If you are guilty of these, don’t worry -...
Setting Realistic Business Boundaries for 2021
The past year has undeniably changed the way we work. Returning to the office full time has been put on hold, and remote work has taken over. With remote work as our “new normal”, the issue of maintaining work-life balance has come to light. The truth is, boundaries...
How to Become a Courageous Leader
We all know that effective leadership is needed in the workplace to succeed. However, let’s take a closer look at the art of leadership. What does it truly take for a leader to be successful and effective? How do leaders approach difficult situations and find the...
The Art of Authentic Leadership
All too often, leaders believe that the key to success is to present a manufactured corporate persona. They believe they need to portray that they have all the answers, they don't make mistakes, and they can never let their teams see them sweat. But let's face it -...
4 Ways to Motivate Your Remote Team
Remote work has taken the world by storm, whether we like it or not. When the COVID-19 pandemic hit, it forced organizations to find alternatives for employees working in the traditional in-person office environment. Enter in remote work; many workplaces implemented...
How to Motivate Gen Z with Emotional Intelligence
Cultivating motivation amongst Generation Z poses significant challenges for leaders today. On top of the tribulations of the past year, Gen Zers struggle with stress tolerance, problem-solving and independence. With Gen Zers forecasted to account for almost 20% of...
How to Cultivate Emotional Wellbeing at Work
Since the COVID-19 pandemic began, workplaces have shifted to a new normal. Most workplaces made the move to remote work, requiring their employees to change gears and work from home. Furthermore, due to the economic damage caused by the pandemic, many have lost their...
Emotional Wellbeing: Solution to Burnout and Turnover
The workforce is experiencing a feeling of fatigue. In December, Morneau Shepell released the monthly mental health index, which shows that for the past eight months, the emotional well-being of Canadians is continuing to fall. There was a brief chance for everyone...
Emotional Expression Leads to a Happier Workplace
It isn't easy, at times, to find the right words for how you are feeling. And it is almost impossible to differentiate what causes certain emotions. What causes someone to be angry versus disappointed? Sometimes the granularity of the difference between the two...
Top Three Reasons People Don’t Show Emotions at Work
When you think about expressing emotions, what comes to mind? Maybe it’s celebrating the new year, showing love to your partner, or having a verbal fight with a close friend. Now, let’s think about expressing emotions at work - what do you envision? If you drew a...
Hiring for the Future Using Emotional Intelligence
One of the key driving factors behind every organization’s success is the people. People are the minds behind the operations to ensure business needs are met. Human capital is vital to each organization; in fact, they can either make or break the company. As one of...
Bridging the Gap Using Emotional Intelligence
Everyone is facing similar challenges that 2020 has brought on, but they are all handling it differently. Each generation is in a different emotional position, and leaders need to acknowledge each individual struggle equally. However, despite the generational gap in...
Leading Effective Virtual Meetings
The dynamic of our workforce is continually changing. The current situation of COVID-19 has many organizations making quick, on the spot decisions. For instance, it is no longer safe for employees to work in their usual office spaces. So how are businesses adapting?...
Embracing Change with Emotional Intelligence
Change is intimidating, but nothing good ever comes easy. Experienced leaders translate change into a possibility they should embrace! Organizations need to reverse the view that change is an obstacle to overcome, rather than an opportunity to improve and do better....
How to Lead Through Change with Emotional Intelligence
Never has it been more important to engage with your staff in ways that work for them. In these times of uncertainty and change, Emotional Intelligence - the ability to connect with people on an emotional level - is crucial to maintaining strong and resilient teams. ...
How to Engage Your Virtual Team Using Emotional Intelligence
The year 2020 has thrown us all a massive curveball. COVID-19 has transformed the dynamics of how companies operate, offering more flexible work schedules, and understanding the benefits of remote work and the impact it can have on our productivity with more of our...
Leading in Times of Uncertainty
Leading in times of uncertainty is critical, especially during the global spread of a deadly virus and the current economic meltdown. How emotionally resilient are you in times of instability? On top of the burden of managing your own internal emotions around the...
Experiential Learning in the Workplace
The ancient Chinese philosopher Confucius once said: "I hear and I forget. I see and I remember. I do and I understand". Today more and more organizations are gravitating to assimilating experiential learning in the workplace. Why? Companies are starting to see the...
Assigning a Task Clearly
One prominent mistake managers make daily in the workplace is the ability to assign a task to subordinates effectively. Often, managers are vague in their directive, not specific about what a good job looks like, or think that they don’t have time to explain a task in...
8 Tips For Giving Feedback
Giving feedback to employees is something that takes time and practice to master. New employees and longtime managers alike can struggle to acquire this critical skill. Providing an evaluation or critique on someone's behaviour or performance can seem daunting; giving...
Coaching Skills for Leaders
Coaching skills for leaders is one of the most critical management skills you will need to learn. Managing your team is more than just supervising their work; it is about learning how to support your staff and drive productivity in your organization. The key to...
Mastering Communication Styles
Mastering communication styles in the workplace is critical to building a culture of collaborative and transparent communication. Leveraging your communication style ensures you are able to keep lines of communication open, respectfully seek information, and...
Measure Your Emotional Intelligence
You’ve probably always thought that great leaders have some special quality that separates them from the rest of us. Well, you’re right. They do. That ”special quality” are well-developed emotional intelligence competencies. I think we all intuitively know that we...
There’s a battle between EI and AI in the Workplace, and EI is winning
Soon enough, algorithms and technology will determine everything. Are you checking out your groceries? Algorithm. Are you looking for an answer to an important question? Ask Siri. Want to play your hot summer playlist? You have Alexa for that. Artificial intelligence...
The Road to Self-Actualization
If you are struggling to understand your life’s purpose, you are not alone. The road to realizing your full potential is not an easy one. But what does it mean to be self-actualized? Maslow’s Hierarchy of Needs may be a familiar concept to you. This five-stage model...
How to Mentor in the Workplace
Learning how to mentor in the workplace is an important skill to learn. A mentorship relationship is indeed a two-way street. The mentor has to be willing to help, advise, and coach the mentee, and the mentee has to be willing to put in the effort in order to get the...
How To Identify Your Strengths
Everyone has a natural aptitude for something. What are your strengths? Working with numbers Detail-oriented Drawing pictures Teaching children Growing plants Problem-solving Caring for those less fortunate than you Music Athletics Empathy Writing Working with your...
Visualizing Your Path to Success
Setting goals is the first step towards success. They provide us with a purpose and point us in the right direction. Realizing and achieving our goals takes a lot of work and determination. Unfortunately, many of us get stuck at the goal stage, and can’t seem to...
3 Ways Mentors Can Change Your Life
Have you ever considered taking action in pursuing something totally different from where you are now, but were unsure if it would be the right move? Have you ever thought of how to make that move, but were unsure of how to do it? If your answer is yes to either of...
Improve Your Well-Being with Self Management and Emotional Intelligence
Regardless if you are the CEO of a company or a super successful entrepreneur, there is always room for personal and professional development. Oftentimes we get so caught up in our job, friends, and family that we forget to take care of ourselves. When is the last...
Using Your EQ for Successful Networking
Everyone has heard that networking and building relationships is a crucial part of business and it's true. However, large majorities believe that networking is only done face-to-face, which is in fact incorrect. Yes, networking events are common in a lot of...
Invest in Your Teams with Emotional Intelligence Training
Looking to make an investment in your employee development? Not sure what to train them in next? How about Emotional Intelligence training? But first, let’s answer a question: What skills do you want your employees to have? Decision Making? Stress Tolerance? Anger...
How To Get Out of a Rut
We have all had those humdrum periods—those times when we seem to be doing the same activities over and over, and we feel miserable and unfulfilled about it. Perhaps you are bored with your life – there is nothing exciting on the horizon to look forward to, and you’re...
How to Avoid Decision Paralysis
Have you ever found yourself lost for an answer when your friend simply asks you, “Where do you want to go for dinner?” There are just so many places to choose from. So, how do you make a better decision? You could invite your friend to come over to your house, as...
3 Strategies to Find Your True Calling
Have you ever felt stuck working the grind every day, going through the motions, checking off your mundane daily tasks from your to-do list, just to make it to your weekend? You know in your heart that the only way to get unstuck is to make changes in your everyday...
Why Emotional Intelligence is Needed in Leadership
From a very young age, we are taught how to read and write, we are taught about sciences, mathematics, languages, fine arts, and social studies. Unfortunately, though, we are not taught the fundamental skills of emotional intelligence (EI) – the ability to use the...
Emotional Intelligence Interview Questions
Are you tired of having to constantly recruit fresh new talent? We spend significant resources of time and money in creating emotional intelligence interview questions for leaders because we all know that people can make or break our business. Are you sure you are...
Five Tips on How to Coach Employees
So, you have been coaching employees within your business for quite some time now. Your employees’ lives have drastically improved and they have achieved more than what they thought possible before. Nonetheless, you feel like you have reached your peak as a coach; you...
How to Build Quality Relationships
In the corporate world, it’s easy to see the importance of relationships, and the benefits they can bring to your business. Mike Fishbein, in his book, Stop Networking!: Building Relationships, Meeting New People and Connecting with Authenticity, highlights the...
New Year, New Outlook
Oh, 2018: a year of new beginnings. As we enter 2018 it is important to take a moment to reflect on the previous year and look ahead to the new year in front of us. What did you accomplish in 2017? What do you want to accomplish in 2018? How can you make this...
How to Master Small Talk
It takes courage to walk up to someone and engage in small talk. What do you talk about? What if there is a lull in the conversation? What if you end up doing all of the talking? Whether you are nervous because you just are not confident, you lack practice, or you...
Appreciation in the Workplace
Consider this: you have two employees who share the same job. Let’s call them John and Jane. They have the same duties, same daily responsibilities, and work with the same teammates. Jane is highly motivated and continually achieves exactly what you request of her....
7 Traits of Successful Leaders
Have you ever wondered why some people are so successful while others are not? What is the secret ingredient to their success? Well, here’s the truth…there really is no secret. Success is like baking a cake, everyone has their own favourite recipe, but the basic...
How To Be Emotionally Intelligent At Work
Working with different groups of people is unenviable. Whether it is in the workplace or the classroom, at some point you will have to work with a team to pursue a common outcome. When you are in a group you are faced with differences in opinions, beliefs,...
The Choice is Yours: Choose Change
At one point or another, all of us have had something happen in our life that made us spiral down into a world of despair. In that dark place, it felt like we didn’t have the strength to dig ourselves out of our black hole. We felt pathetic, worthless, and perhaps...
The Art and Science of Leadership
Leadership is a science and an art. To be a great leader, one needs to incorporate both dimensions. George Ambler said “The science of leadership concerns the observations, study and classification of leadership practices, resulting in a reliable explanation of what...
Leading Change in the Workplace
There are many examples from the world of business that show us how important change and innovation are to an organization’s very survival. Take Blackberry for example. A few years ago they were industry leaders in the cellphone market, with their qwerty keyboards...
Leading With Your Creativity
Today’s most famous leaders are innovative, creative, and think outside the box. We look at someone like Steve Jobs, for example, the most creative leader of all time. Jobs thought of a unique and crazy idea that had never been thought of before, and even though some...
Mastering Self-Leadership
Self-leadership is the ability to use your own personal strengths efficiently and effectively as well as having a proper understanding of your own personal behaviors. It is characterized by the 8 c’s of self-leadership: compassion, clarity, curiosity, calmness,...
Communication in Groups & Teams
There is no doubt the importance of teams. As our jobs and skills become even more specialized, it often becomes necessary for people from different disciplines to work together. Companies are commonly doing multiple projects, and people can be a part of multiple...
Becoming a Transformational Leader
The concept of transformational leadership has been a growing trend in business ever since it was first proposed by leadership expert and Pulitzer Prize-winning author James MacGregor Burns in 1978. He said that transformational leadership occurs when leaders and...
How to be Conscious of Consensus
The internet has revolutionized how we connect with each other. Today, we are no longer limited by borders, geography, or proximity. In the business world, it has democratized how customers interact with organizations. Just think about how quickly some companies will...
Coaching: Don’t Press Send On That Email!
Have you ever sent an email message and then regretted it after it was too late? A rule of thumb should be that whenever you need to have a difficult conversation or give feedback, you do it face-to-face, never send an email. Words in an email are powerful and can be...
20 Great Public Speaking Tips
Preparation is one of the most important factors in determining the success of your presentation! Every professional in the world must practise to standout in their field, from athletes to doctors, preparation is key, and your presentation should not be the exception....
What Are Mentors Meant For?
A mentor is so much more than just someone who passes on their skills and shows you the ropes. The right mentor can possibly change your life. It can be deceptively simple sometimes. A mentor can be anyone. It could even be you. Have you already taken somebody under...
What is Mindful Leadership?
Nowadays it is so easy to get caught up in the stress, noise, and excitement of the modern world. We are constantly being bombarded by billboards, commercials, and jingles all vying for our attention. Add to that our reliance on our smartphones and the nonstop status...
Strengthen Your Culture with EQ
Corporate Culture and Emotional Intelligence are two crucial elements of a successful business. Emotional Intelligence is having the ability to understand your emotions as well as others, and without it, it is impossible for a business to be successful. Corporate...
Unleashing Your Creativity With EI
What is creative tension and how does it relate to creativity? MIT professor, Peter Senge, defines “creative tension” as the gap between the vision of the future - what could be, and the current reality - what is. If there were no gap, there would be no need for any...
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