Leading Through Change

PROGRAM OVERVIEW

Course Description

We have all heard the phrase, “The only constant is change.” The workplace environment is changing at an incredible pace, and learning how to keep up, and stay ahead of the game, is imperative. Often, organizational change results in apprehension, and when a change effort launches, someone is bound to say, “change is hard.” The phrase “change is hard” can be accurate on the surface, as change requires effort: however, as a leader, you need to be prepared for the fact that change will result in resistance, and that is okay.

Implementing change in an organization means that employees are letting go of something that gives them comfort. This change can lead to feelings of loss, frustration, and grief, often mistaken for signs of poor morale. Leaders must understand and appreciate the emotional response that change may evoke in their employees, as well as the process of implementing change within the organization effectively.

The good news is, change is also predictable, and it is possible to anticipate how people will respond. In this workshop, participants will learn how leading others through change starts with a strong initiative to engage and support employees through the transition.

WORKSHOP AGENDA

Introduction

• Introduction to change
• Change management versus change leadership
• How does emotional intelligence support us through change?
• Emotions of change
• Proximity to change
• Empathy and change

 Leading Through Change

• William Bridges – Managing Change Transitions
• Kotter – 8 Steps of Change
• Change Styles

Action Planning & Reflection

• Leading through change plan
• Reflection
• Close
• Questions

LEARNING OBJECTIVES