COMMUNICATION IN THE WORKPLACE

This workshop, Communication in the Workplace, is a jam-packed session focusing on the four different communication styles. The course teaches leaders how to flex their style for different workplace situations, and also explores two powerful communication models grounded in emotional intelligence – how to give and receive feedback, and how to have a difficult conversation.
REQUEST A QUOTE

PROGRAM OVERVIEW

Course Description

Treating others as you want to be treated isn’t necessarily the best practice when it comes to communication styles, as it assumes everyone is just like you. Whether your team are seasoned professionals, or just starting in their career, knowing their communication style and those around them is imperative to creating and building prosperous business relationships. It is critical to play to each style’s strengths when giving or receiving feedback, as well as having difficult conversations.

In this workshop, we dive deep into the four communication styles of Emotive, Directive, Reflective and Support and guide participants through how to best flex their style and work with others with varying communication styles. This workshop also provides practical models on learning, practicing and giving feedback, and engaging in difficult conversations.

    WORKSHOP AGENDA

    Introduction

    • What is effective communication?
    • What role does emotional intelligence play in communication?
    • Why is it critical in leadership?

    Communication in the Workplace

    • Learning the four communication styles and flexing your style
    • Understanding the types of feedback and practice giving and receiving feedback
    • Mastering difficult conversation principles and applying the difficult conversation model

    Action Planning & Reflection

    • Communication goals
    • Reflection
    • Close
    • Questions

     

    LEARNING OBJECTIVES

     

    Identify the four types of communication styles and learn how to flex each communication style in different circumstances.
    l

    Learn the keys to giving and receiving feedback and practice giving both praising and corrective feedback.

    Grasp the difficult conversation model, understand how to prepare for, and practice engaging in, a challenging conversation.

    MORE TOPICS YOU MIGHT LIKE…

    MORE PAGES YOU MIGHT LIKE…

     

    BECOME AN EI INSIDER

    Join our email list to become an EI Insider. You will receive the latest news and updates from our team.

    You have Successfully Subscribed!

    FREE EI TEAM ACTIVITY

    Enter your name and email to download our free EI Team Activity. It's that simple! 

    Thank you! Check your email inbox for your free download!

    EI Interview Checklist | EI Experience

    FREE EI INTERVIEW CHECKLIST

    Enter your name and email to get our free EI Interview Checklist. It's that simple! 

    Thank you! Check your email inbox for your free download!

    LEARN MORE WITH OUR FREE INFORMATION GUIDE

    Enter your name and email to get our free information guide, with everything you need to know about what we offer, right to your inbox! 

    Thank you! You should get an email soon with your free download!