Coaching Conversations
This workshop approaches coaching with a framework grounded in emotional intelligence. Your leaders will learn that having coaching conversations, coming from a place of curiosity and not judgment, is critical to producing behavioural changes and increasing an employee’s overall capabilities.
PROGRAM OVERVIEW
Course Description
Taking an interest and active role in your employee’s development is key to keeping your staff engaged, growing their skill sets, and encouraging enthusiasm and excitement regarding their workplace. For those reasons, engaging in coaching conversations is one of the many practices leaders can use to guide employees to boost business practices and improve performance.
Far too often, employees are left to figure things out on their own with no continued coaching after completing their orientation. Or worse yet, they are just told what to do from their managers, never allowing the employee to determine how to do something themselves. This approach creates a culture of dependence and does not empower the employee to make solid decisions autonomously.
In this interactive workshop, we cover the fundamentals of workplace coaching. We will share the steps of the coaching model and identify the skills necessary to be a capable coach. To ensure that your leaders can immediately implement this skill, we will provide an opportunity to practice coaching and apply what they have learned. The practical portion of this workshop will ensure your leaders are knowledgeable and confident in their ability to engage in coaching conversations.
WORKSHOP AGENDA
Introduction
- What is coaching?
- Qualities of a good coach
- Benefits of coaching
- The power of coaching
Coaching Conversations
- 5 step coaching model
- 5 key coaching skills
- Coaching demonstration
- Coaching practice
Action Planning & Reflection
- Coaching goals
- Reflection
- Close
- Questions
LEARNING OBJECTIVES
Discover what a coaching approach is and what role emotional intelligence plays.
Learn the steps of the coaching model and develop coaching skills.
Have the opportunity to practice coaching using the five-step coaching model.
