Our

Clients

We are proud to serve our clients from such a vast array of industries. All of these organizations have a diverse workforce, varying a wide span of technical experience and skills, different operating and communication policies to uphold, business targets to meet, and pressures and challenges to conquer. Scroll down to read some of our client success stories!

WHY EI EXPERIENCE?

Watch the video below to hear what our clients have to say about what makes EI Experience special.

FRASER SURREY DOCKS

JEFF SCOTT, CEO

“I am amazed by the change in my team and we have become much more open, deliberate and effective. The benefits that come with a better understanding of emotional intelligence has been immediate and my team is rejuvenated and better positioned to work together and take on the challenges that lie ahead.”

CHEWTER’S CHOCOLATES

RICHARD FOLEY, CEO

“Thanks so much for a wonderful couple of days. We learned so much and gained so much insight. It was truly game-changing for me and I think for all of us. As I reflect back I think my self-awareness and empathy have both been unleashed somewhat and I am working already with some of the tools learned in a positive way…So good for you being hard on me and shaking out what is getting and keeping me stuck.”

chewters emotional intelligence ei experience

ROWMARK

DUANE JEBBETT, FORMER CEO

“I have been fortunate enough to be exposed to many training initiatives in my career, but there is no doubt that Carolyn’s trainings and her feedback was the most transformative for me personally and for our people of all.

Carolyn took our team through an exhilarating and challenging process that helped everyone learn about themselves and others. It was amazing at how close the team quickly grew together and how former communication gaps melted away. This program was transforming for many of our people, and proved to be the most beneficial learning ever for our entire team.”

BC MARITIME EMPLOYER’S ASSOCIATION

MIKE LEONARD, PRESIDENT & CEO

“There are a couple of things that have evolved since I’ve worked with Carolyn, the first is having the insights that I did not have when I started the process. She has given me the tools to actually be able to recognize the powers of EQ in the workplace and how I can effectively drive those considerations and I can influence them going forward.

She makes it enjoyable, as painful as it can be. She does push you through your comfort zones and she does it in a way that consistently delivers results. She really has the ability to bring the best out of you and challenge you, but to do it in a way that is progressive.”

DIGITAS

NICOLE POOLE, VP DIRECTOR OF TALENT DEVELOPMENT

“Our Talent Development team has had the pleasure of working with Carolyn for the past three years. Carolyn has designed programs for our employees centered around the art of Emotional Intelligence, which has cultivated leaders who are more aware, motivated and connected when it comes to their own personal development and the development of others.

Our leaders have responded with great excitement and intrigue to the content, as well as the support and understanding that Carolyn provides when interacting with them individually and in groups. They feel inspired, self-aware, and confident in their journeys to become more balanced. We look forward to working with Carolyn in the future to further enrich and grow our creative population.”

UNIVERSITY OF FINDLAY

KATHERINE FELL, PRESIDENT

“The Emotional Intelligence Virtual Retreat under Carolyn’s guidance opened lines of communication essential to a happy, productive team.

Our work remains demanding, but our trust of one another is deeper. Our appreciation for one another is stronger. Even the introverts and skeptics among us continue to give it high marks.”

The HRSouthwest Conference

Erin Swain, Director of Learning & Development DallasHR

“As the Director of Learning and Development for the HRSouthwest Conference, I had the privilege of working with Carolyn Stern. Carolyn was a fabulous addition to our conference: she presented to a full room of attendees, sold out her books in the bookstore, and received raved reviews from those in attendance. Carolyn speaks to a topic that is so necessary but does so differently than any other speaker I have heard in years past. She is beyond knowledgeable, enthusiastic, and her ability to connect with her audience is absolutely amazing. From the start, Carolyn and her team were wonderful to work with. They communicated effectively and in a timely manner, submitted all components of the conference on time, and made my job as the conference organizer seamless. Any conference would be lucky to have Carolyn, she is a gem.”

Publicis Media

Maria Weicker, VP Director, Learning and Development

“Carolyn has been amazing to work with. She teaches Emotional Intelligence to our organization in such an authentic way that people feel comfortable being vulnerable. This is so appreciated as a strive to build more understanding of ourselves and others within our organization!”

FORTIUS SPORT & HEALTH

ANDREA MACFARLENE, DIRECTOR OF HR

Carolyn provided our leadership group with a safe space to face ourselves head on. It wasn’t so much about the stories shared, but about the emotions everyone showed up ready to face and work through.

Carolyn observed our group beautifully – knowing when to let sharing continue and when to push us a little harder. All of us felt supported by Carolyn and knew that even between sessions we could reach out for guidance and support. EI is a lifelong process, but Carolyn makes it accessible and doable. Thank you, Carolyn, for guiding us on this leg of our journey.

Aesop

Fernanda Lima
Retail Business Manager, West Coast, Canada

We contacted Carolyn to facilitate an Emotional Intelligence workshop for Store Managers across Canada. Since the first meeting Carolyn brought great energy, a sincere intention to understand the reality of our business and our team and the openness to customize the program were possible to meet our needs. On the weeks leading up to the session Carolyn and her team were extremely helpful and responsive making us confident of the whole process. But the delivery exceeded expectations. The participants only had great feedback to Carolyn’s energy, knowledge, ability to involve everyone in the discussions and sense of humour. Carolyn’s EI workshop was undoubtedly one of the most successful external development courses we offered to our Canadian team.

VIDEO TESTIMONIALS

Are you wondering what investing in emotional intelligence training can do for your organization? Click left or right to hear what some our clients have to say about the experience, the benefits and the impact of our training programs!

MIKE WATSON

PRINCIPLE, IGNITE MANAGEMENT SERVICES

What advice do you have for a company hesitant about investing in emotional intelligence?

"Engaging in EQ advisory coaching is a tough decision to make, its soft skills, it costs a lot of money and it’s hard to see the immediate benefit of it, and I say to you this, make the investment. Make the investment. We all use the platitudes that it's our people that make the difference and whatever other adage gets thrown out there, put your money where your mouth is, because the people that work for you deserve the absolute best from their leaders. If you’re not investing in that, you're missing the boat."

WATCH TESTIMONIAL

BRAD RUDOVER

FORMER NON-FERROUS MANAGER, RICHMOND STEEL RECYCLING

How does emotional intelligence impact a company’s bottom line?

"Emotional intelligence and results, in terms of financial and being successful as an organization, they definitely relate because of the morale of the overall company. If there is a non-personal touch to it, people are just coming in to do their job and they are gone. By having relationships, you definitely build that rapport with people, then all of sudden, they are happier, more willing to come in with a better attitude, do better work. It shows in their communication. It kind of builds from there, laying that foundation is essential."

WATCH TESTIMONIAL

WADE PUGH

VP FOODSERVICE & HOSPITALITY, CHEWTER'S CHOCOLATES

What competitive advantage does emotional intelligence training offer?

"Emotional intelligence helps companies become better production workers and managers. Overall, the training instills confidence in what they're doing and they strive to create more opportunities for growth because their attitude is much better. Emotional intelligence training encourages employees to want to be here and make a pleasant place to work. Emotional intelligence has shown us that it's not all about the bottom line, but rather, it is about developing a good place to work with people you enjoy working with."

WATCH TESTIMONIAL

MIKE LEONARD

PRESIDENT & CEO, BC MARITIME EMPLOYERS ASSOCIATION

What would you say to businesses that are skeptical about investing in emotional intelligence training?

"Before this emotional intelligence training I was skeptical! I thought I knew best since I've been doing this for a long time. I work in the people business and I know people best, but what this taught me is that may not be the case in all respects. Emotional intelligence training gave me self-realization that if I can put it in those terms and really broke the ice in terms of being able to openly understand people on a different level. Exploring it for all it's worth, in terms of your journey, I think the ability to connect with people in a meaningful way has really opened up a lot more possibilities for me as a leader. As a manager of people on behalf of a private sector enterprise, emotional intelligence has really opened up some doors that I've never seen before prior to actually working with Carolyn. I think emotional intelligence really has the potential to unleash potential, but it takes going through the process and some commitment to realize those gains don't come easy, but it's well worth the investment."

WATCH TESTIMONIAL

JILL BUCHANAN

DIRECTOR OF HUMAN RESOURCES & COMMUNICATIONS, FRASER SURREY DOCKS

What are the benefits of utilizing emotional intelligence training in your company?

"Emotional intelligence really helps frame the culture of an organization. It tells the people on your team that you care about them and that you're spending that time to learn about who they are as people inside and outside of work. Overall, emotional intelligence training really allows employees to improve themselves both in the workplace, but also in that the rest of their life which is what we all work towards."

WATCH TESTIMONIAL

ROB GREENHOW

CHOCOLATIER, CHEWTER'S CHOCOLATES

What was your key takeaway from emotional intelligence training?

"I didn't really believe in the process of emotional intelligence training in the beginning, but after going through the exercises it was very educational. Emotional intelligence training really does help you grow as an individual and step out of your comfort zone. The training allowed me and my team to tackle the “unknown” and find more about ourselves during the process."

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JEFF SCOTT

PRESIDENT & CEO, FRASER SURREY DOCKS

How has emotional intelligence training transformed your team members?

"There have been many transformations among teammates with emotional intelligence training. There's been some more significant than others, but a great degree of people are coming out of their shell. People are feeling more comfortable being more open and being able to take feedback more effectively. It's really about finding the emotional piece that drives some of your behaviour, so understanding why you are acting behave a certain way."

WATCH TESTIMONIAL