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How to Build Quality Relationships

How to Build Quality Relationships

In the corporate world, it’s easy to see the importance of relationships, and the benefits they can bring to your business. In his book, Stop Networking! Building Relationships, Meeting New People and Connecting with Authenticity, Mike Fishbein highlights the importance of truly connecting with others on a deeper level versus the superficial niceties we are expected to do at networking events. “Both consciously and subconsciously, people are motivated to do business with people they know, like, and trust.” This means you can’t just try to develop a relationship with someone because you want/need something from them. There needs to be a benefit to both parties. Not to mention, people know when you are trying to befriend them for ulterior motives. This is where emotional intelligence comes in. We need to strengthen our interpersonal skills and develop mutually satisfying relationships in business.

Dale Carnegie, in his book, How to Win Friends and Influence People, states, “If we want to make friends, let’s put ourselves out to do things for other people things that require time, energy, unselfishness, and thoughtfulness.” This means we need to learn to be more supportive. Being socially responsible means caring about others and contributing to the community. That community may be the community in which they live, the organization in which they work, or the people in which they lead. In essence, it means giving back.

On a personal level, we all know how much high-quality relationships matter. In his e-book, Transformation Truths, Brandon Burchard states, “Much of the quality of your life depends on the quality of your relationships. Healthy relationships are those that support your well-being and growth.” Having strong connections with others satisfies a basic human need for us to be close to and supported by others. Many studies show we are happier, healthier, and can even live longer when we have solid relationships in our lives. Helen Keller, an American author, political activist, and lecturer, who also happened to be the first deaf-blind person to earn a Bachelor of Arts degree said it best, “walking alone in the dark with a friend is better than walking alone in the light.”

So, knowing all of this, why is taking time to strengthen our relationships put on hold so often? Many people have difficulties networking & building professional and/or personal relationships. For some, the ability to build strong connections comes naturally; for others, it is a challenge.

Here are four simple tips to deepen your relationships:

1. Schedule It

We often get so caught up in our daily activities that we don’t stop to take time to strengthen our relationships. We may forget the importance of scheduling time with friends. Whether it is a week or a month in advance, make sure you have a day and time picked out to spend time together. Scheduling a specific date instead of saying something like, “let’s hang out next week sometime,” will dramatically increase the chances that it will happen. Tony Robbins states, “If you talk about it, it’s a dream, if you envision it, it’s possible, but if you schedule it, it’s real.” When you actually schedule something, you are making it a priority in your life.

2. Disconnect to Connect

With technology limiting our face-to-face interaction, building strong relationships is more valuable and more challenging than ever before. When you are out with others, be it business or pleasure, unplug and listen! Today, the majority of our communications are filtered through virtual media devices. Multitasking is commonplace. When you put your phone down and listen, you will improve your listening skills and become a better friend or business partner. The quality of time you are spending will improve, and it will give your brain the much-needed break from the next item on your to-do list.

3. Don’t Be Judgemental

As we get older, we tend to settle into our daily routine and may even start judging others who do things differently than us. It’s important to be open-minded and realize that different people do different things. Jim Morrison stated it best, “A friend is someone who lets you have total freedom to be yourself.” Instead of judging your relationships, try instead to understand the person. Use your emotional intelligence and empathy skills, and try to put yourself in their shoes. This open-mindedness could create an opportunity to face a problem in your life with a different perspective, open up the potential of a business idea, or make you more effective at communicating with that challenging team member.

4. Stay Connected

Making time is important, but staying connected when you are not physically together is just as important. Like most of us, your schedule may fill up quickly, the to-do list is never-ending, and you forget to schedule time for yourself, let alone for your friends. Your friends, peers, or subordinates will appreciate you checking in, even if you don’t have time to get that face-to-face time scheduled.

Follow these four simple tips, and you will be one step closer to building stronger friendships!

To learn more about emotional intelligence and how it benefits your organization, sign up for our monthly newsletter here!

If you need help building quality relationships in your organization, book a call with us here; we’d love to listen and provide support in any way we can.

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Strengthen Your Culture with EQ

Strengthen Your Culture with EQ

Corporate Culture and Emotional Intelligence are two crucial elements of a successful business.

Emotional Intelligence is having the ability to understand your emotions as well as others, and without it, it is impossible for a business to be successful.

Corporate culture is the shared values, attitudes, beliefs and standards of all staff members. It is the corporate culture that creates the structure of every activity that is performed. But if emotional intelligence is not present in the company, is the corporate culture benefiting everyone?

Stop and ask yourself: Does your business have an emotionally intelligent corporate culture?

If the answer is YES, can it be improved upon?

  • Are the interpersonal relationships within your organization strong?
  • Do employees have a sense of independence?
  • Is everyone within the company not only aware of their own emotions but the emotions of those around them?
  • Does the upper management team display stress management?
  • Is there an “open-door” policy between employees and their superiors?

These are a few questions to ask to determine if emotional intelligence is present and strong within your company’s corporate culture.

If the answer is NO, it may be time to revamp your corporate culture.


Benefits of having an Emotionally intelligent Corporate Culture

  • Increased productivity
  • Staff stability
  • Employee Satisfaction
  • Increased organizational communication
  • Employee moral

How to Revamp Your Corporate Culture to Include Emotional Intelligence:

Corporate culture is implemented through the leaders of an organization – which means that it is important for them to be emotionally intelligent.


Leaders, whether it is the CEO or upper-level management, should stop and observe.

Look at yourself.

  • What are your personal needs as a leader?
  • Are they aligned with the company’s needs?
  • Does the rest of your team know them?

Look around.

  • Who makes up your team?
  • What are the team’s needs?
  • What are the team member’s individual needs?
  • Are they expressed to the rest of the team/organization?



Once the leaders are more aware of their employees, it is time to introduce emotional intelligence to the rest of the corporation.

Promoting emotional intelligence can be done through a variety of different tactics. It could be as small as having one-on-one check-ins with employees throughout the week; to make sure everything, and everyone, is doing well.

Or a larger, but beneficial, tactic would be to invest in Emotional Intelligence retreats. Retreats promote positive interactions amongst all employees. Whether they are done on or off-site, having two or three dedicated days to build an emotionally intelligent culture will be beneficial in the long run.


Maintain and Evaluate

Once you have picked an EI tactic(s), don’t stop! The easy part is picking a tactic and doing it once, but it tends to become obsolete when it’s not performed often. People are more likely to be motivated at the start and slow down after a while. Keep the team motivated and repeat the tactic on a regular basis!

If employees seem to get tired of the tactics you picked, that’s great that you are becoming aware of their emotions! This means it’s time to introduce new ones.

Now, it’s your turn, and I would love to hear from you.

What tactics are you going to employ to have an emotionally intelligent corporate culture?   

Let us know by sending us a message on our social media – we are on Twitter, Facebook, and LinkedIn! For more on cultivating an emotionally intelligent corporate culture, check out our Retreats or our Corporate Culture Workshop, available in live or virtual delivery!